Terms of use

1. Agreeing to these terms

These terms are an agreement between you and 52east ("52east", "we", "us"). By creating an account, signing in or using the service, you agree to them. If you use 52east for an organisation, you confirm that you may accept these terms for it, and "you" includes that organisation.

If your organisation has signed a separate agreement or order form with 52east, that agreement wins where it differs from these terms.

2. The service

52east is an AI hiring platform. It includes apply pages and a careers portal, candidate sourcing, résumé matching, AI interviews and assessments, assignments, hiring pipelines, outreach, and a meeting notetaker that records, transcribes and summarises meetings you choose. We may change, add or remove features as the product develops. If we remove a feature you pay for, we will tell you first.

3. Accounts

• Give accurate information and keep it up to date.
• Keep your sign-in details safe. You are responsible for what happens under your account.
• Organisation admins decide who joins their workspace and what each person can do.
• Tell us at hello@52east.co straight away if you think someone else is using your account.

4. Your responsibilities

• Notice and consent. Tell candidates and meeting participants that they are being recorded and assessed, and get any consent the law requires before you record them.
• Hiring decisions stay with people. AI scores, rankings, transcripts and minutes help you review evidence. They can be wrong. Review them before you act on them, and do not use 52east to make hiring decisions without human review.
• Fair and lawful hiring. Follow the employment, equal-opportunity, data protection and privacy laws that apply to you, including when you set interview criteria.
• Sourcing and outreach. Contact people only for genuine hiring purposes, and follow the anti-spam and data protection laws that apply to you.
• Connected accounts.Connect only calendars and mailboxes you are allowed to connect. Google and other providers' own terms also apply to your accounts with them.

5. What you must not do

• Break the law, or help anyone else break it.
• Record people secretly, or in a meeting you are not entitled to record.
• Upload malware, or content that is unlawful, harassing or infringes anyone's rights.
• Try to get into accounts, systems or data that are not yours, or test the service's security without our written permission.
• Copy, resell or reverse engineer the service, scrape it, or get around usage limits.
• Use the service to build a competing product.

6. Your data

You own the content you and your candidates put into 52east. You let us host, copy, process and display it only to provide, secure and support the service for you, as our privacy policy describes. If you send us feedback, we may use it to improve 52east with no obligation to you.

7. Third-party services

Some features connect to services we do not run, such as Google Calendar, video meeting platforms and email providers. Their terms apply to your use of them. We are not responsible for those services, and a change on their side can affect a feature that depends on them.

8. Fees and credits

Paid features are charged as set out in your plan or order. Some actions use credits from your workspace's balance, which you can see in your settings. Fees do not include taxes unless we say so.

9. Suspension and ending

You can stop using 52east at any time. We may suspend or close an account that breaks these terms, puts the service or other people at risk, or leaves fees unpaid. When we can, we will warn you first and give you a chance to fix the problem. If you need a copy of your content before an account closes, email us and we will help. After an account closes, we delete its data as described in the privacy policy.

10. Disclaimers

We work to keep 52east reliable and accurate, but we provide it "as is" and "as available". To the extent the law allows, we do not promise that it will be uninterrupted or error-free, or that AI output will be complete or correct.

11. Limits on liability

To the extent the law allows, 52east is not liable for indirect or consequential losses, or for lost profits, revenue or data. Our total liability for any claim about the service is limited to the fees you paid us in the 12 months before the claim. Nothing in these terms limits liability that the law does not allow us to limit.

12. Claims caused by your use

If someone brings a claim against 52east because of content you uploaded, or because you used the service against these terms or the law (for example by recording someone without the consent the law requires), you will cover 52east's reasonable losses and costs from that claim.

13. Changes to these terms

We may update these terms. We change the date at the top when we do. If a change is significant, we tell customers by email or in the product before it takes effect. If you keep using 52east after that, you accept the new terms.

14. Contact

Email hello@52east.co with any question about these terms.